Any drivers they offer will usually be generic drivers not matched to your particular motherboard. Note that basic plug 'n' play USB sound devices without a choice of inputs (like a USB microphone or a USB turntable or cassette deck) generally use the operating system's USB Audio Class drivers.If such a device is malfunctioning and the manufacturer does not offer special drivers, examine the USB cable and connections, or look in the device's or the operating system's control panels for issues with the device or with the Universal Serial Bus controllers. Windows users can try updating their drivers via Device Manager in the first instance, before looking for drivers on the internet.Then visit the website of the computer manufacturer or motherboard manufacturer.
This is especially critical if you are on Windows 10 , Windows 8, Windows 7 or Windows Vista, as the way the drivers communicate with the hardware and the operating system is quite different than with earlier versions of Windows.
You don't want drivers from Microsoft - in most cases these are only generic drivers, not specifically matched to your hardware.
This often leads to problems such as not being able to select the correct input, or recordings not being made correctly.
This is easiest, but may not necessarily find the latest or most appropriate drivers.
Windows 10/Windows 8/Windows 7/Vista: Click then using the "Category" view, click "Hardware and Sound", find "Devices and Printers" near the top of the screen then click on "Device Manager" (the last item in the list underneath).